Office Coordinator / Billing Specialist

• Location: Dallas, Texas (In-Office)

• Schedule: Full-Time | Monday-Friday | 8:30 a.m. – 5:00 p.m.

• Department: Tax Team / Administrative Support / Billing Operations

• Compensation: $18.00 – $25.00 per hour (based on experience, billing knowledge, and administrative skill set)

Join a Growing CPA Firm That Values Exceptional Service

Vail & Park, P.C. is a growing Texas-based public accounting firm with offices in Frisco, Dallas, and Tom Bean. Since 2005, the Firm has expanded through both organic growth and strategic mergers, building a multi-office practice that serves clients across Audit & Assurance, SOC/Cybersecurity, Tax, Advisory Services, and Peer Review.

Our success is built on a foundation of integrity, collaboration, technical excellence, and a genuine commitment to helping both our clients and team members thrive. As we continue to grow, we are looking for a highly organized and service-oriented Office Coordinator/Billing Specialist to join our Dallas office.

Why Join Vail & Park, P.C.?

• Be part of a respected and growing Texas CPA firm.

• Work alongside experienced professionals in a collaborative culture.

• Opportunity to contribute to meaningful client service and firm operations.

• Career growth and professional development opportunities to learn public accounting firm operations.

• Supportive team environment that values excellence, accountability, and a work-life balance.

What You’ll Do

Office Coordination & Client Experience

• Serve as a professional and welcoming first point of contact for clients, visitors, vendors, and team members.

• Manage incoming calls, emails, and general inquiries, ensuring timely and courteous communication.

• Receive, organize, and distribute client documents, mail, deliveries, and other office correspondence.

• Maintain a polished, organized, and efficient office environment that reflects the Firm’s commitment to professionalism and client service.

• Assist with scheduling, client communications, meeting coordination, and follow-up activities to support daily operations.

• Help foster a positive client experience by providing responsive and attentive administrative support.

Billing & Administrative Support

• Support the client billing process, including invoice preparation, billing review, and billing follow-up.

• Collaborate with partners, managers, and staff to gather billing information, resolve discrepancies, and facilitate accurate and timely invoices.

• Perform occasional local errands as needed.

• Assist with assembling, processing, and distributing completed tax returns.

• Support tax season workflow and maintain organized client files.

Qualifications

• High school diploma or equivalent required.

• Associate degree or related administrative/business coursework preferred.

• Strong attention to detail, organization, follow-through, and accuracy.

• Customer service mindset with the ability to interact professionally with clients and team members.

• Ability to handle confidential information with discretion.

• Proficiency with Microsoft 365.

• Experience with billing, accounting, CRM (Customer Relationship Management), or practice management systems is preferred.

• 1-3 years of administrative support, billing, bookkeeping, or client service experience preferred.

• Public accounting, professional services, or financial services experience is a plus.

Benefits & Perks

• Medical, Dental, and Vision Insurance.

• Life Insurance.

• Short-Term and Long-Term Disability Coverage.

• SIMPLE IRA Retirement Plan with 3% Employer Match.

• Paid Holidays, PTO, and Sick Leave.

• Professional Development and Continuing Education Opportunities.

• Employee Appreciation Events and Team Activities.

• Gym Membership Reimbursement Program.

• Paid Fitness and Wellness Time.

• Supportive, Collaborative Culture with Direct Access to Leadership.

Equal Opportunity Employer Vail & Park, P.C. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, national origin, disability, veteran status, age, or any other status protected by applicable law.